-Before 48 hours from the date of activity, 100 % of the ticket price will be refundable.
-Before 24 hours from the date of activity, 50 % of the ticket price will be refundable.
-On the activity date: No ticket price will be refundable.
-Payment by credit/debit card, the refundable amount will be 5% less as bank charge.
-The refundable amount for the money transfer will be less as per bank charge.
-activity Provider has the right to alter or cancel the tour due to bad weather condition or emergencies.
-Some activities are not subject to the above conditions and are not refundable, cancelled or changed.
-Original Valid Emirates ID must be presented at the booking desk.
-In case of Emirates ID is not presented, the customer has to pay the full price of the ticket or cancel the booking with no refund.
-Family ? both parents ID to be presented.
-All Adults or a group, Emirates ID should be presented for each one.
-The booking is valid for Wonder Bus only not for any other activities.
-The ticket is non-refundable, resalable and cannot be exchanged for cash or any other option.
-The name on the reservation voucher should be matched with the passenger?s Emirates ID name